Free during beta
No charge for beta partners while we’re building toward general availability. Use it in production with as many of your clients as you’d like to onboard.
Pricing · Coming soon
Fair, transparent pricing — finalized with our beta partners.
We’d rather set pricing right than set it fast. We’re working with our current beta cohort to land on a structure that reflects real MSP economics — and we’ll publish it here before general availability.
Beta partner program
What beta partners get today
Free access during the beta period, locked-in pricing at GA, and a direct line to the team building the product.
Locked-in GA pricing
Whatever pricing we land on, beta partners get it locked in for an extended term. No surprise repricing once the platform exits beta.
Direct line to the team
Dedicated Slack channel with the people building Synthera. Your roadmap influence is real — the features that ship next are the ones beta partners ask for first.
When pricing launches
Where we’re heading
We’re anchoring pricing to operational scale — clients you support and assets you track — not technician seats. Plans below are illustrative; final structure ships at GA.
Starter
For solo MSPs and small teams getting started.
TBA
Pricing finalized at GA
- Up to a handful of clients
- Core ITAM & service workflows
- Encrypted credential vault
- Email support
Growth
For established MSPs scaling client portfolios.
TBA
Pricing finalized at GA
- Increased client capacity
- Webhooks & API access
- .NET collector agent
- Floor plan builder
- Priority support
Scale
For MSPs with regulated clients or complex compliance needs.
TBA
Custom — talk to us
- Unlimited clients
- Advanced audit & compliance reporting
- Custom integrations
- Dedicated success contact
- SLA-backed support
Plans are illustrative and may change before launch. Beta partners get a full walkthrough of the eventual pricing model before any commitments are required.
Pricing FAQ
Common questions
Why don’t you publish pricing yet?
Because we don’t want to publish a number we’d need to walk back. We’re working through real-world usage data with our beta partners to make sure the structure reflects what MSPs actually pay for — clients managed, assets tracked, integrations consumed — rather than a number pulled from a competitor’s pricing page.
Will pricing be per-technician?
Probably not as the primary axis. MSP economics scale with the number of clients you support, not the number of techs you have on staff. Per-seat pricing punishes well-staffed shops and rewards understaffed ones — that’s the opposite of what we want.
Will there be a free tier at GA?
Undecided. We’re evaluating a free tier for very small operations versus a generous trial for everyone. Whatever we land on, it will be transparent and not designed to expire just as you depend on it.
What if my needs are bigger than the “Scale” tier?
Talk to us. We’re happy to design a custom contract for MSPs with specific compliance requirements (HIPAA, CMMC, SOC 2 evidence collection) or unusual scale.
Get in early. Lock in your pricing.
We’re onboarding a small group of beta partners now. Apply today, lock in your pricing for the long term, and help shape what Synthera ITAM looks like at general availability.
Request beta access